Legal information — Clearglowau
This page outlines terms, consumer rights under Australian law, regulatory notices, our ABN and contact points for complaints. It complements our Privacy Policy and Terms.
- Operating entity: Clearglowau (Australia)
- Registered office: 45 George Street, Sydney NSW 2000
- ABN: 12 345 678 901
Terms of Service (summary)
Privacy, data processing & security
We process personal data in accordance with our Privacy Policy. Data storage, retention and cross-border transfers are described there. We implement technical and organisational measures to protect data.
- Data subject rights: access, correction, deletion where applicable.
- Lawful bases: contract, consent, legal obligation.
- Security: encryption, access control and audited processes.
Consumer rights & refunds (Australia)
Clearglowau complies with the Australian Consumer Law (ACL). Your statutory consumer guarantees cannot be excluded. If a product or service is faulty, you are entitled to a remedy — repair, replacement or refund — depending on the circumstances.
For digital products and bespoke software, remedies depend on whether the failure is major. We provide commercial support and reasonable remedies where appropriate.
Complaints & dispute resolution
If you have concerns, please contact our support team at Clearglowau@outlook.com or call +61 437 829 105. We aim to acknowledge complaints within 3 business days and resolve them promptly.
If a dispute cannot be resolved directly, parties may seek alternative dispute resolution (mediation) or refer to the Australian Small Business and Family Enterprise Ombudsman or other relevant regulators depending on the issue.
Regulatory & company details
| Business name | Clearglowau |
|---|---|
| ABN | 12 345 678 901 |
| Registered office | 45 George Street, Sydney NSW 2000, Australia |
| Hours | Mon–Fri 09:00–18:00 AEST |
| Governing law | New South Wales, Australia |
Regulatory bodies & guidance: ACCC (Australian Competition & Consumer Commission), Australian Communications and Media Authority (ACMA) for electronic communications and Spam Act compliance.
