UI / UX Audit — Australia-focused

Clearglowau performs pragmatic, evidence-driven UI/UX audits for Australian digital products — web, mobile and enterprise. Improve usability, accessibility (WCAG), and conversion across AU audiences.

  • Heuristic & accessibility review
  • Usability testing with target users
  • Actionable roadmap & prioritized fixes
Dashboard usability example
Mobile app interaction analysis
User flow mapping
Wireframe sample

Outcomes you can expect

Improved conversions

Design changes that reduce friction and raise conversion rates for signups and purchases.

Accessible by law

WCAG-aligned recommendations to meet Australian accessibility expectations and legal risk mitigation.

Clear roadmap

Prioritised fixes with estimates so engineering and product teams can act quickly.

Our process

Stakeholder interviews, analytics review and conversion funnel analysis to identify high-impact pages and flows.

Expert evaluation against usability heuristics and WCAG checkpoints, with screenshots and severity ratings.

Remote moderated sessions with representative Australian users, capturing qualitative issues and task success rates.

Audit checklist & prioritisation

AreaWhat we checkPriorityDeliverable
NavigationClarity of primary flows, labels, breadcrumbsHighAnnotated recommendations
FormsValidation, error messaging, input affordancesHighFix list & code-ready suggestions
Mobile UXTouch targets, layout, performanceMediumResponsive fixes
AccessibilityContrast, ARIA, keyboard navigationHighWCAG checklist & remediation steps
OnboardingFirst-time user guidance & conversion bottlenecksMediumImproved flows & copy suggestions

Case studies

Ecommerce redesign

E‑commerce checkout lift

Reduced checkout abandonment by 18% after targeted form & flow fixes for an AU retailer.

Enterprise portal improvements

Enterprise portal usability

Streamlined dashboards and workflows for a Sydney-based B2B SaaS client — improved task completion times by 22%.

Team & experts

Lead UX consultant

Ava Thompson — Lead UX Consultant

Ava leads research and accessibility work, with 10+ years designing Australian digital services and regulated products.

Frequently asked questions

Typical audits run 7–14 days depending on scope. A short discovery call helps us estimate precisely.

Yes — we recruit representative AU participants for usability sessions where required (remote or in-person in Sydney).